Terms of Service

Last updated: July 16, 2026

These Terms of Service govern your use of the SleepBloomBaby website and your purchase or use of our digital products, guides, downloads, and related services. By using the website or placing an order, you agree to these Terms.

1. About SleepBloomBaby

SleepBloomBaby provides educational digital resources for parents and caregivers, including newborn sleep guides and playbooks.

2. Eligibility

You must be legally able to enter into a binding agreement in your place of residence to make a purchase. You are responsible for ensuring that the information you provide is accurate and complete.

3. Educational Information Only

SleepBloomBaby content is provided for general educational and informational purposes. It is not medical advice, diagnosis, treatment, or a substitute for care from a qualified healthcare professional.

Always follow current safe-sleep guidance and seek advice from an appropriately qualified medical professional regarding your baby’s health, feeding, development, breathing, sleep, or any concern requiring individual assessment. In an emergency, contact local emergency services.

4. Digital Products

Digital products are delivered electronically, typically through an email, download link, account, or confirmation page. You are responsible for providing a valid email address and maintaining access to a compatible device and software.

Delivery times may be affected by email filters, technical issues, or third-party platforms. If you do not receive access, please contact us through the Contact page.

5. Licence and Permitted Use

Unless otherwise stated, digital products are licensed to the purchaser for personal, non-commercial use only. You may download and use the product within your own household.

You may not copy, reproduce, resell, sublicense, distribute, publish, upload, share publicly, modify for resale, or make our content available to another person or organisation without prior written permission.

6. Intellectual Property

All website content and digital products, including text, branding, graphics, layouts, downloads, and educational materials, are owned by or licensed to SleepBloomBaby and are protected by applicable intellectual-property laws.

7. Orders and Pricing

Prices are displayed at checkout and may change at any time before purchase. Any applicable taxes will be shown where required. We may refuse or cancel an order where there is a pricing error, suspected fraud, misuse, unauthorised resale, or another legitimate reason. If payment has already been taken for a cancelled order, the relevant amount will be returned.

8. Payments

Payments are processed through Shopify and available payment providers. You agree to provide valid payment information and authorise the applicable charge.

9. Refunds

Refunds and cancellation rights are governed by our Refund & Digital Products Policy, which forms part of these Terms. Nothing in these Terms limits any non-excludable consumer right available under applicable law.

10. Acceptable Use

You must not use the website to:

  • Break any law or infringe another person’s rights.
  • Introduce malware, harmful code, or automated attacks.
  • Attempt to access restricted systems or data.
  • Copy, scrape, or commercially exploit content without permission.
  • Misrepresent your identity or use fraudulent payment information.

11. Third-Party Services

The website may rely on or link to third-party services. We are not responsible for third-party content, availability, or practices. Your use of those services may be subject to separate terms.

12. No Guaranteed Results

Every baby and family is different. We do not guarantee specific sleep outcomes, schedules, results, or timeframes from using our resources.

13. Limitation of Liability

To the fullest extent permitted by law, SleepBloomBaby is not liable for indirect, incidental, special, or consequential loss arising from use of the website or digital products. Our total liability relating to a purchased product will not exceed the amount paid for that product, except where such a limitation is not permitted by law.

14. Indemnity

To the extent permitted by law, you agree to be responsible for losses arising from your unlawful use of the website, infringement of intellectual-property rights, or breach of these Terms.

15. Availability and Changes

We may update, suspend, or discontinue parts of the website or our products. We may also update these Terms. Changes apply from the date they are posted and do not remove rights that have already arisen under applicable law.

16. Governing Law

These Terms are governed by the laws applicable to the business operating SleepBloomBaby, without limiting any mandatory consumer protections that apply in your country of residence.

17. Severability

If any provision is found unenforceable, the remaining provisions will continue in effect.

18. Contact

Questions about these Terms may be submitted through the Contact page on the SleepBloomBaby website.